APIs & Integrations
Zendesk (Helpdesk)
APIs & Integrations
Zendesk (Helpdesk)
Overview
Pre-built tooling
Pre-built integrations
Not seeing the integration you need? Build your own independently.
Access requirements
| Pre-Requisites | Status | Comment |
|---|---|---|
| Paid dev account | ❓ | |
| Paid test account | ❓ | |
| Partnership | ❓ | |
| App review | ❓ | |
| Security audit | ❓ |
Zendesk has two kinds of OAuth apps:
- Helpdesk/support apps
- CRM apps
Nango currently only supports OAuth for the Helpdesk apps. If you need CRM, reach out or contribute it :)
Setup guide
No setup guide yet.
Need help getting started? Get help in the community.
Contribute improvements to the setup guide by editing this page
Useful links
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Connection configuration in Nango
Zendesk requires a user specific subdomain to run OAuth.
You should request this from the user and pass it to Nango in the nango.auth() call:
For more details, see the docs here.
API gotchas
- Make sure to create a Zendesk OAuth app (
https://<USER-SUBDOMAIN>.zendesk.com/admin/apps-integrations/apis/zendesk-api/settings), not a Zendesk Sales CRM OAuth app. - Zendesk oAuth apps must be made “global” to connect to multiple
<USER-SUBDOMAIN>s.
Contribute API gotchas by editing this page
Going further
Connect to Zendesk
Guide to connect to Zendesk using Connect UI
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