Supported APIs
Zendesk (Helpdesk)
API configuration: zendesk
Zendesk has two kinds of OAuth apps:
- Helpdesk/support apps
- CRM apps
Nango currently only supports OAuth for the Helpdesk apps. If you need the CRM one supported reach out or contribute it :)
Features
Feature | Status |
---|---|
Auth (OAuth) | ✅ |
Syncs & Actions | ✅ |
Nango Proxy | ✅ |
Auto-pagination | 🚫 (time to contribute: <1h) |
API-specific rate limits | 🚫 (time to contribute: <1h) |
We can implement missing features in <48h, just ask for it in the community.
Getting started
Need help getting started? Get help in the community.
Connection configuration in Nango
Zendesk requires a user specific subdomain to run OAuth.
You should request this from the user and pass it to Nango in the nango.auth()
call:
nango.auth('zendesk', '<CONNECTION-ID>', {params: {subdomain: '<zendesk-subdomain>'}});
For more details, see the docs here.
API gotchas
- Make sure to create a Zendesk OAuth app (
https://<USER-SUBDOMAIN>.zendesk.com/admin/apps-integrations/apis/zendesk-api/settings
), not a Zendesk Sales CRM OAuth app. - Zendesk oAuth apps must be made “global” to connect to multiple
<USER-SUBDOMAIN>
s.
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