​
Overview

Pre-built tooling

Pre-built use-cases

Access requirements

Setup guide

Useful links

API gotchas

​
Pre-built tooling

​
Pre-built use cases

Not seeing the use case you need? Build your own independently.

​
Access requirements

Pre-RequisitesStatusComment
Paid dev account❓
Paid test account❓
Partnership❓
App review❓
Security audit❓

Zendesk has two kinds of OAuth apps:

  • Helpdesk/support apps
  • CRM apps

Nango currently only supports OAuth for the Helpdesk apps. If you need CRM, reach out or contribute it :)

​
Setup guide

No setup guide yet.

Need help getting started? Get help in the community.
Contribute improvements to the setup guide by editing this page
Contribute useful links by editing this page

​
Connection configuration in Nango

Zendesk requires a user specific subdomain to run OAuth.

You should request this from the user and pass it to Nango in the nango.auth() call:

nango.auth('zendesk', '<CONNECTION-ID>', {params: {subdomain: '<zendesk-subdomain>'}});

For more details, see the docs here.

​
API gotchas

  • Make sure to create a Zendesk OAuth app (https://<USER-SUBDOMAIN>.zendesk.com/admin/apps-integrations/apis/zendesk-api/settings), not a Zendesk Sales CRM OAuth app.
  • Zendesk oAuth apps must be made “global” to connect to multiple <USER-SUBDOMAIN>s.
Contribute API gotchas by editing this page

​
Going further

Connect to Zendesk

Guide to connect to Zendesk using Connect UI

Was this page helpful?

Zapier NLAZenefits