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Overview

To authenticate with Zendesk, you need:

1. Subdomain - This is a unique name assigned to your Zendesk account.

This guide will walk you through obtaining the Subdomain within Zendesk.

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Prerequisites:

• You must have an account with Zendesk.

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Instructions:

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Step 1: Finding your Subdomain

1. Log in to your Zendesk Admin Center home page. You can locate your subdomain at the top.

• If you didn’t enable the host-mapping feature in Zendesk, your subdomain can be found in your account URL, between https:// and .zendesk.com.

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Step 2: Enter credentials in the Connect UI

Once you have the Subdomain:

1. Open the form where you need to authenticate with Zendesk.
2. Enter the Subdomain in the respective field.
3. Submit the form, and you should be successfully authenticated.

You are now connected to Zendesk.