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Overview

Pre-built tooling

Pre-built integrations

Access requirements

Setup guide

Useful links

API gotchas

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Pre-built tooling

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Pre-built integrations

Not seeing the integration you need? Build your own independently.

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Access requirements

Pre-RequisitesStatusComment
Paid dev account✅ Not requiredFree, self-signup for a Gong account.
Paid test account✅ Not requiredFree trial account can be used for testing.
Partnership✅ Not required
App review⚠️ Required for OAuthOnly required for OAuth apps published to the Gong Collective. Not required for Basic Auth.
Security audit✅ Not required

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Setup guide

Gong offers two authentication methods: Basic Auth (API Key) and OAuth. Nango supports both methods.

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Basic Auth Setup

1

Create a Gong account

If you don’t already have one, sign up for a Gong account.

2

Obtain API credentials

  1. Log in to your Gong account.
  2. Navigate to Company Settings > Ecosystem > API.
  3. Click Get API Key to generate your API credentials.
  4. You will receive two values:
    • Access Key: This is your username in Nango
    • Access Key Secret: This is your password in Nango
  5. Make a copy of these credentials as they will be needed when configuring your integration in Nango.
3

Next

Follow the Quickstart.

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OAuth Setup

1

Request a developer account

  1. Go to Gong Developer Signup.
  2. Fill out the form with your details and submit.
  3. Wait for approval (this can take up to five working days).
  4. Once approved, you’ll receive login credentials for your developer account.
2

Create a new app

  1. Log in to your Gong developer account.
  2. Navigate to Company Settings > Ecosystem > API.
  3. Click on the OAuth tab.
  4. In the INTEGRATIONS tab, click Create Integration.
3

Configure OAuth settings

  1. Fill in the required app information:
    • App Name: Your application’s name
    • Description: Brief description of your app
    • Company Website: Your company’s website URL
    • Redirect URIs: Add https://api.nango.dev/oauth/callback
  2. In the Required authorization scopes area, select the scopes that your app needs.
  3. Click Save to create your app.
4

Obtain OAuth credentials

  1. After creating your app, you’ll be provided with:
    • Client ID
    • Client Secret
  2. Make a copy of these credentials as they will be needed when configuring your integration in Nango.
5

Submit your app for review (if needed)

  1. By default, your app will be in “Private” mode and can only be used within your organization.
  2. To make your app available to other Gong customers, you need to publish it to the Gong Collective:
    • Navigate to your app settings
    • Click Publish to Gong Collective
    • Complete the required information
    • Submit for review
  3. Wait for Gong’s approval before your app can be used by external organizations.
6

Next

Follow the Quickstart.

Need help getting started? Get help in the community.
Contribute useful links by editing this page

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API gotchas

  • End users can generate API keys on the Gong API page. They must have the “technical administrator” user role to do this.
  • Gong uses BASIC auth for their API, but doesn’t call them username and password: Access Key is the username in Nango and Access Key Secret is the password in Nango.
  • Gong rate-limits are per second and a total of 10k requests a day.
  • By default Gong limits your company’s access to the service to 3 API calls per second, and 10,000 API calls per day. You may however change these rates by contacting help.
  • For OAuth integration, Gong uses api_base_url_for_customer, which varies for each customer, as its base_url for proxy requests. This parameter is returned in the response of generate-customer-token.
Contribute API gotchas by editing this page

Connect to Gong

Guide to connect to Gong API using Nango Connect.