API configurations: medallia

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Features

FeaturesStatus
Auth (OAuth)✅
Sync data✅
Perform workflows✅
Proxy requests✅
Receive webhooks🚫 (time to contribute: <48h)
We can implement missing features in <48h, just ask for it in the community.

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Getting started

Need help getting started? Get help in the community.

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API gotchas

  • Medallia enforces different rate limits based on the API types. For more details check Medallia rate and limits.
  • When creating a new connection, you will need to supply your reportingInstance and tenantName. The instance and tenant values are taken from the Reporting URL, such as instance.medallia.com/tenant.
  • You will also need to provide your gatewayUrl so as to build your Nango proxy base_url. This is in the form of instance-tenant.apis.medallia.com. The suffix apis.medallia.com is constant, independent of the data center. The Reporting URL is set when your Experience Cloud instance is first provisioned. For more details on this check production instance and partner sandboxes
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