APIs & Integrations
Freshdesk
Overview
Pre-built tooling
✅ Authorization
✅ Authorization
✅ Read & write data
✅ Read & write data
| Tools | Status |
|---|---|
| Pre-built integrations | ✅ |
| API unification | ✅ |
| 2-way sync | ✅ |
| Webhooks from Nango on data modifications | ✅ |
| Real-time webhooks from 3rd-party API | 🚫 (time to contribute: <48h) |
| Proxy requests | ✅ |
✅ Observability & data quality
✅ Observability & data quality
| Tools | Status |
|---|---|
| HTTP request logging | ✅ |
| End-to-type type safety | ✅ |
| Data runtime validation | ✅ |
| OpenTelemetry export | ✅ |
| Slack alerts on errors | ✅ |
| Integration status API | ✅ |
✅ Customization
✅ Customization
| Tools | Status |
|---|---|
| Create or customize use-cases | ✅ |
| Pre-configured pagination | 🚫 (time to contribute: <48h) |
| Pre-configured rate-limit handling | 🚫 (time to contribute: <48h) |
| Per-customer configurations | ✅ |
Pre-built integrations
Contacts
Contacts
Users
Users
Not seeing the integration you need? Build your own independently.
Access requirements
| Pre-Requisites | Status | Comment |
|---|---|---|
| Paid dev account | ❓ | |
| Paid test account | ❓ | |
| Partnership | ❓ | |
| App review | ❓ | |
| Security audit | ❓ |
Setup guide
No setup guide yet.
Need help getting started? Get help in the community.
Contribute improvements to the setup guide by editing this page
Useful links
Contribute useful links by editing this page
Connection configuration in Nango
- Freshdesk requires a user specific subdomain for the API requests.
API gotchas
- For Basic Auth, Freshdesk uses API key as a username and dummy characters as a password.
- API calls are directed to your subdomain of Freshdesk.
Contribute API gotchas by editing this page
Connect to freshdesk
Guide to connect to Freshdesk using Nango Connect.