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Overview

Pre-built tooling

Pre-built use-cases

Access requirements

Setup guide

Useful links

API gotchas

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Pre-built tooling

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Pre-built use cases

Not seeing the use case you need? Build your own independently.

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Access requirements

Pre-RequisitesStatusComment
Paid dev account❓
Paid test account❓
Partnership❓
App review❓
Security audit❓

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Setup guide

No setup guide yet.

Need help getting started? Get help in the community.
Contribute improvements to the setup guide by editing this page
Contribute useful links by editing this page

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Connection configuration in Nango

Freshdesk requires a user specific subdomain for the API requests.

You should request this from the user and pass it to Nango in the nango.auth() call:

nango.auth('freshdesk', '<CONNECTION-ID>', {
    params: {
        subdomain: '<freshdesk-subdomain>'
    },
    credentials: {
            username: '<API-KEY>',
            password: 'x' // freshdesk asks you to leave "x" here
    }});

For more details, see the docs here.

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API gotchas

  • For Basic Auth, Freshdesk uses API key as a username and dummy characters as a password.
  • API calls are directed to your subdomain of Freshdesk.
Contribute API gotchas by editing this page

Connect to freshdesk

Guide to connect to Freshdesk using Nango Connect.

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