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Overview

Pre-built tooling

Pre-built integrations

Access requirements

Setup guide

Useful links

API gotchas

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Pre-built tooling

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Pre-built integrations

No pre-built integration yet (time to contribute: <48h)
Not seeing the integration you need? Build your own independently.

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Access requirements

Pre-RequisitesStatusComment
Paid dev account❓
Paid test account❓
Partnership❓
App review❓
Security audit❓

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Setup guide

No setup guide yet.
Need help getting started? Get help in the community.
Contribute improvements to the setup guide by editing this page
Each user has a Help Scout Docs API key, which is used to authenticate the Docs API. For the Mailbox API, OAuth2 authentication is required.
Contribute useful links by editing this page

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API gotchas

  • For Help Scout Docs Basic Auth, you will need to pass your API key as the username and a dummy password like X as the password. Each API key is associated with a Help Scout user.
  • For Help Scout Mailbox, access tokens expires after every 172800 seconds which is equivalent to 2 days, you can use nango.getConnection() to generate a new set of tokens.
  • Both helpscout-docs and helpscout-mailbox enforce different rate limits based on your current plan. For more details, please check the rate limiting guidelines for HelpScout Docs and HelpScout Mailbox.
Contribute API gotchas by editing this page

Connect to Help Scout

Guide to connect to Help Scout using Nango Connect.