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Overview

To authenticate with UKG Pro (Workforce Management), you need:

1. Tenant URL - This is the base URL for your UKG WFM API instance. It typically looks like https://yourcompany.ukg.net and is used as the endpoint for all API calls.
2. Tenant Name - This is a unique identifier for your UKG WFM instance,

This guide will walk you through obtaining these within UKG Pro.

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Prerequisites:

• You must have a provisioned tenant account with UKG Pro (Workforce Management).

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Instructions:

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Step 1: Finding Your Tenant URL and Tenant Name

• When a tenant is provisioned, a password-protected Excel worksheet is attached to your company’s Salesforce account. This contains both your Tenant URL and Tenant Name.

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Step 2: Enter credentials in the Connect UI

Once you have your Tenant Name and Tenant URL:

1. Open the form where you need to authenticate with UKG Pro (Workforce Management).
2. Enter your Tenant Name and Tenant URL in their respective fields.
3. Submit the form, and you should be successfully authenticated.

You are now connected to UKG Pro (Workforce Management).