​

Overview

1. API Key - A key that grants Nango permission to interact with IT Glue’s API resources and services.
2. Subdomain - Your IT Glue subdomain (api, api.eu, or api.au).

​

Prerequisites:

• You must have a paid IT Glue subscription with API access.
• You must have administrator privileges to generate API keys.

​

Instructions:

​

Step 1: Finding Your Subdomain

1. Log in to your IT Glue account.
2. Determine your subdomain based on your login URL:
   • Global: app.itglue.com → Use subdomain: api
   • EU: app.eu.itglue.com → Use subdomain: api.eu
   • Australia: app.au.itglue.com → Use subdomain: api.au

​

Step 2: Generating Your API Key

1. Navigate to Account → Settings → API Keys.
2. Click Generate API Key.
3. Enter a Name for your API key (e.g., “Nango Integration”).
4. Click Generate to create the key.
5. Copy the generated API key immediately (it will only be shown once).

​

Step 3: Enter credentials in the Connect UI

1. Open the form where you need to authenticate with IT Glue.
2. Enter your Subdomain (e.g., api for Global, api.eu for EU, api.au for Australia).
3. Enter your API Key in its respective field.
4. Submit the form, and you should be successfully authenticated.