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Overview

1. API Key - Your Freshsales API Key.
2. Freshsales subdomain - Your unique Freshsales subdomain (e.g., mycompany.freshsales.com).

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Prerequisites:

• You must have an account with Freshsales.

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Step 1: Finding Your Freshsales API Key

1. Login to your Freshsales account. Click on your Profile picture and select Personal Settings.

2. Click on the API tab. Your API Key will be displayed in Your API Key field.

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Step 2: Finding Your Freshsales subdomain

1. Login to your Freshsales account. On you address bar, The URL will be similar to: https://mycompany.myfreshworks.com/crm/sales/. Your subdomain is the text between https:// and .myfreshworks.com, which in this case would be mycompany.

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Step 3: Enter credentials in the Connect UI

1. Open the form where you need to authenticate with Freshsales.
2. Enter the API Key and Freshsales subdomain in their designated fields.
3. Submit the form, and you should be successfully authenticated.