​
Overview

To authenticate with Aircall (Basic Auth), you need two key pieces of information:
  1. API ID - A unique identifier for your application on Aircall.
  2. API Token - A key that grants full access to all your application and configurations.
This guide will walk you through finding or creating those credentials within Aircall.

​
Prerequisites:

  • You must set up an account with Aircall.
  • You should have an associated Aircall number.

​
Step 1: Finding Your Admin API Key (API Token) and Application ID (API ID)

  1. Log into your admin aircall account and navigate to Integrations & API
  1. To generate an API Key, navigate to the API Key tab
  1. Upon creation, a modal window will display your API ID and API Token.
Copy and store them both securely, they will not be visible again once you close this modal.

​
Step 2: Enter credentials in the Connect UI

Once you have both the API ID and API Token:
  1. Open the form where you need to authenticate with Aircall (Basic Auth).
  2. Enter both API ID and API Token in their designated fields.
  3. Submit the form, and you should be successfully authenticated.
You are now connected to Aircall (Basic Auth).