Overview

To authenticate with Aircall, you need two key pieces of information:

  1. Application ID - A unique identifier for your application on Aircall.
  2. API Token - A key that grants full access to all your application and configurations.

This guide will walk you through finding or creating those credentials within Aircall.

Prerequisites:

  • You must set up an account with Aircall.
  • You should have an associated Aircall number.

Step 1: Finding Your Admin API Key (API Token) and Application ID (API ID)

  1. Log into your admin aircall account and navigate to Integrations & API
  1. To generate an API key, navigate to the API Key tab
  1. Upon creation, a modal window will display your API ID and API Token.

Important: Copy and store your API Token securely, it will not be visible again once you close this modal.

Step 2: Connect Your Aircall Account

To authenticate using your API credentials, navigate to the Aircall authentication form. Enter your credentials as follows:

  • User Name: Your API ID
  • Password: Your API Token Click “Connect” to complete the authentication.

Note: Make sure to match the credentials exactly as shown above - the field names in the form may differ from your Aircall dashboard.