Pre-Configured APIs
Help Scout
Pre-Configured APIs
Help Scout
API configuration: helpscout-docs, helpscout-mailbox
Features
| Features | Status |
|---|---|
| Auth (OAuth + API Key) | ✅ |
| Sync data | ✅ |
| Perform workflows | ✅ |
| Proxy requests | ✅ |
| Receive webhooks | 🚫 (time to contribute: <48h) |
We can implement missing features in <48h, just ask for it in the community.
Getting started
Each user has a Help Scout Docs API key, which is used to authenticate the Docs API. For the Mailbox API, OAuth2 authentication is required.
- Help Scout Docs API
- Help Scout Mailbox create an OAuth2 application
- Help Scout Mailbox OAuth-related docs
Need help getting started? Get help in the community.
API gotchas
- For Help Scout Docs Basic Auth, you will need to pass your
API keyas the username and a dummy password likeXas the password. Each API key is associated with a Help Scout user. - For Help Scout Mailbox, access tokens expires after every 172800 seconds which is equivalent to 2 days, you can use
nango.getConnection()to generate a new set of tokens.
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